We can be reached via e-mail at: jocatrading@aol.com
Privacy Policy
Our online store allows you to buy products, receive special discounts, fill out surveys, and receive newsletters, e-mails or other promotional information from us. We use the information that we collect about you to fulfill your product purchases and to create a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy.
We are very careful with your information. We hold the information on secure servers protected by Verisign accreditation, which is displayed on pages where you enter information. We do not disclose information provided by you to any third parties with one exception, this being during the ordering process where your name and address information is passed to PayPal, your secure payment processor,to save you the need to double enter information.
What information does WineDecantersPlus.com collect from you?
In order to better provide you with numerous products and services, WineDecantersPlus.com collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.
Personally Identifiable Information
This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service,fill out surveys, and send us feedback. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address and product details. With this information, WineDecantersPlus.com can fill your orders and better provide you with personalized services.
You should note that we do not ask you for your credit card information. We pass your billing address details to America's largest payment processor, PayPal, who take full responsibility for the security of the credit card information and/or bank account information you give to them.We consider this to be the most secure protection of your financial information.
General Browsing
WineDecantersPlus.com gathers navigational information about where visitors go on our Web site and information about the technical efficiencies of our Web site and services (i.e., time to connect to our Web site, time to download pages, etc.). This information allows us to see which areas of our Web site are most visited and helps us better understand our visitors' experiences at WineDecantersPlus.com. With the navigational information, we can improve the quality of our Web site by recognizing and delivering more of the features, areas and services our visitors prefer. In the process of gathering navigational information, non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web site (such as the time of a visitor's last visit to a page on our site).
Why do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide WineDecantersPlus.com's visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.
We gather information in the following ways:
Browsing
We collect IP addresses for the purposes of system administration, to gather broad demographic information and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit and any search terms entered on our site.
Ordering
When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, order number, referring URL, IP address, page you bought from.We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.
Note; We never have access to your credit card information and consequently never can store any such information
Gift Certificates
If you purchase a gift certificate from our site, you will give us the recipient's name and e-mail address if you wish to send the certificate by e-mail. If you wish to send a certificate by regular mail, you will give us the name, mailing information and phone number for the recipient. The recipient information you give us will only be used to send the gift certificate and for no other purpose.
Contests and Sweepstakes
When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. As a condition of receiving any prize, you will be required to submit an Affidavit of Eligibility, for us to ensure that you are eligible to receive the prize according to the Contest Rules.
Newsletters & Promotional E-mails
We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, send an e-mail to us at optout@WineDecantersPlus.com.
Contact Information and Third Party Data
If you contact WineDecantersPlus.com or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments.
With whom do we share your information?
Fulfillment: The information collected by WineDecantersPlus.com is used for processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance and to notify you of products or special offers that may be of interest to you. We will disclose your Personally Identifiable Information to PayPal for payment purposes, to shippers to fill your order, deliver your order, provide customer service, We release your address information to the PayPal to process payment; and release your address and telephone information to the delivery service to deliver products that you ordered.
Other Parties: We do not sell, trade, or rent your Personally Identifiable Information to others.
Compliance with Service of Process or Law Enforcement:
In unlikely circumstances, WineDecantersPlus.com may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a courtorder, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. WineDecantersPlus.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
How can you update or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.
What are your choices regarding collection, use, and distribution of your information?
Email: We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the WineDecantersPlus.com site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions.(for example PayPal, UPS, Fedex, USPS).They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.
You should carefully review privacy policies of any third party sites accessible from WineDecantersPlus.com
Other sites accessible through links from our web site have their own privacy policies and data collection, use and disclosure practices. Please consult each site'sprivacy policy. WineDecantersPlus.com is not responsible for the policies or practices of third parties. Please be aware that this site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those web sites linked to WineDecantersPlus.com are not covered by this Privacy Policy. These other sites may send their own cookies to users, collect data, or solicit personal information. Additionally, other companies that place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect. On behalf of various sponsors, WineDecantersPlus.com provides sponsored links to third-party web sites. If you click on a sponsored link or banner ad, a "window" or "frame" containing a third-party's web site may appear in the foreground with the WineDecantersPlus.com web site in the background. Unless you are on WineDecantersPlus.com's web site, any time that you have moved to a window, you should assume that your personal information is being collected, used and disclosed in accordance with the windowed site's privacy policy (if any). If you are unsure as to whose privacy policy applies, please contact us by eMail at info@WineDecantersPlus.com. by sending a letter to the address below.
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Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.